Jetblue Airways
Jetblue Airways

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About Jetblue Airways

JetBlue Airways, headquartered in Long Island City and based at John F. Kennedy International Airport, is a major American low-cost passenger carrier and the sixth-largest in the US by passengers carried. The airline operates over 1,000 flights daily, reaching 102 domestic and international destinations in the U.S., Mexico, the Caribbean, Central America, and South America.

Class of Travel

JetBlue Airways provides only Economy class cabins with three configurations:

  • Blue: The basic fare allows passengers to travel with a carry-on bag and personal items, with no checked luggage. Passengers enjoy JetBlue amenities like great legroom, snacks, Wi-Fi, and movies (for flights over 2 hours).
  • Blue Plus: Similar to Blue fare, Blue Plus includes one checked bag, and passengers earn 4 bonus points per dollar spent when booking online.
  • Blue Flex: This fare allows passengers to carry two checked bags, earn 5 bonus points per dollar spent online, and offers flexible ticket changes with no penalty. Guests receive fast-track check-in and expedited security where applicable.
  • Mint Experience: The Mint cabin class is available on select Caribbean routes, offering a generous baggage allowance, dedicated check-in counters, expedited security, priority boarding and baggage, and wide, comfortable recliner seats.

Baggage Allowance

  • All passengers are allowed one personal item (purse or laptop bag) on all fares.
  • Except for Blue Basic, all fares include one carry-on bag with dimensions not exceeding 55.8 cm x 35.56 cm x 22.86 cm.
  • For fares without checked bags, passengers can add up to two bags with applicable fees.
  • Checked bags must not exceed dimensions of 157.48 cm and a weight of 50 pounds.
  • Overweight or oversized bags will incur a fee of $150.

Frequent Flyer Programme

True Blue is JetBlue's frequent flyer program, offering travel perks and a personalized JetBlue experience. Members can earn double points by booking tickets on the JetBlue website, and reward points don’t expire. Points can be shared through Points Pooling and redeemed when booking tickets.

In-flight Services

JetBlue flights offer snacks+drinks combos and alcoholic beverages for purchase. Guests can choose from curated dishes on the EatUp Cafe menu and enjoy fine dining with a 15” flat-screen television with pre-loaded entertainment. Complimentary amenity kits are provided, and high-speed Wi-Fi keeps guests connected. DIRECTV and SiriusXM Radio are available at every seat.

**Check-in:**

- **Domestic Flights:** 24 hrs to 40 minutes before departure.

- **International Flights:** 24 hrs to 1 hour before departure.

**Onboard Support:**

JetBlue provides assistance for passengers with special needs, including wheelchairs and airport assistance during check-in. The airline also welcomes pets and assists in making them comfortable. Passengers can choose a service that best suits their needs.

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